{"id":256,"date":"2020-09-16T06:28:21","date_gmt":"2020-09-16T06:28:21","guid":{"rendered":"https:\/\/www.recoverfilesdata.com\/blog\/?p=256"},"modified":"2024-12-19T10:17:16","modified_gmt":"2024-12-19T10:17:16","slug":"outlook-2019-not-working-repair-ost-file","status":"publish","type":"post","link":"https:\/\/www.recoverfilesdata.com\/blog\/outlook-2019-not-working-repair-ost-file\/","title":{"rendered":"Outlook 2019 Not Working. Missing .ost file \u2013 Some quick fixes"},"content":{"rendered":"\n<p>Many Outlook errors are associated with OST files. According to many queries submitted on Microsoft forums, It is mainly happening in the latest version of Outlook (2019). Today, we will discuss in this blog a situation where a user cannot start or run Microsoft Outlook 2019 due to a &#8220;missing .ost file&#8221; error.<\/p>\n\n\n\n<p>The Exchange account uses an offline Outlook Data File (OST) file to store a synchronized copy of your Exchange mailbox information on your local computer. The tool allows you to use all the data you have already downloaded, such as email, calendar data, contacts, and tasks, etc., whether you are connected to the server or not. You only need to connect to the server to send an email and download a new email. However, your email messages will not be sent, and new messages will not be downloaded until your Internet connection is established.<\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.recoverfilesdata.com\/blog\/outlook-2019-not-working-repair-ost-file\/#Why_is_Outlook_not_able_to_locate_the_OST_file\" >Why is Outlook not able to locate the .OST file?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.recoverfilesdata.com\/blog\/outlook-2019-not-working-repair-ost-file\/#Check_the_Network_ConnectionConfiguration_Settings\" >Check the Network Connection\/Configuration Settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.recoverfilesdata.com\/blog\/outlook-2019-not-working-repair-ost-file\/#Check_and_Replace_Hardware_Connections\" >Check and Replace Hardware Connections<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.recoverfilesdata.com\/blog\/outlook-2019-not-working-repair-ost-file\/#RemoveDisable_faulty_Outlook_add-ins\" >Remove\/Disable faulty Outlook add-ins.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.recoverfilesdata.com\/blog\/outlook-2019-not-working-repair-ost-file\/#Un-install_Recent_Updates_to_the_Office_Program\" >Un-install Recent Updates to the Office Program<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.recoverfilesdata.com\/blog\/outlook-2019-not-working-repair-ost-file\/#Repair_Corrupt_Outlook_Data_Files\" >Repair Corrupt Outlook Data Files<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.recoverfilesdata.com\/blog\/outlook-2019-not-working-repair-ost-file\/#Recreate_OST_File\" >Recreate OST File<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<!--more-->\n\n\n\n<h3 class=\"wp-block-heading\" id=\"why-is-outlook-not-able-to-locate-the-ost-file\"><span class=\"ez-toc-section\" id=\"Why_is_Outlook_not_able_to_locate_the_OST_file\"><\/span><strong>Why is Outlook not able to locate the .OST file?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>In case if you are working with an inaccessible Outlook data file due to the &#8216;ost file error,&#8217; then your first task is to find out the reasons behind the origin of these errors. However, the most common causes of this error are listed below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>These errors may occur due to bad network connection or Outlook configuration issues<\/li>\n\n\n\n<li>You may face these errors due to unexpected shut down of your system<\/li>\n\n\n\n<li>Hardware failures can be the causes for errors<\/li>\n\n\n\n<li>The intervention of third-party add-ins may be the reason for this error<\/li>\n\n\n\n<li>Due to the recent Office updates, you may encounter an error<\/li>\n\n\n\n<li>This error may pop up on the screen if you have a corrupted OST file<\/li>\n<\/ul>\n\n\n\n<p>The above issues are not the only cause of the problem you are facing. Nevertheless, you can try to solve the problem with different solutions. Let&#8217;s discuss the methods that can be used to solve the &#8220;Missing .ost file&#8221; error issues.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"check-the-network-connection-configuration-settings\"><span class=\"ez-toc-section\" id=\"Check_the_Network_ConnectionConfiguration_Settings\"><\/span><strong>Check the Network Connection\/Configuration Settings<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>First of all, you need to check the server and the network connection to know if there is a problem. Apart from this, you also have to make sure that the configuration settings are correct.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"check-and-replace-hardware-connections\"><span class=\"ez-toc-section\" id=\"Check_and_Replace_Hardware_Connections\"><\/span><strong>Check and Replace Hardware Connections<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>If a problem occurs after attaching any recent hardware, check external hardware and remove it if it is not vital to your system. If there is any hardware requirement, check its authenticity and replace it with a new one (if it is damaged or corrupted).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"remove-disable-faulty-outlook-add-ins\"><span class=\"ez-toc-section\" id=\"RemoveDisable_faulty_Outlook_add-ins\"><\/span><strong>Remove\/Disable faulty Outlook add-ins<\/strong>.<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>We always think that Add-ins provide extra functionality to an application, but sometimes, these add-ins may interfere with applications such as Microsoft Outlook and its synchronization process. Therefore, it is valuable to disable or remove faulty add-ins from your Outlook application if you&#8217;re facing any problems.<\/p>\n\n\n\n<p><strong>To disable faulty add-ins in Outlook, users must follow these steps in the following order given below.<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Launch the Outlook in safe mode using outlook\/safe&#8217; in the Run dialog box<\/li>\n\n\n\n<li>Select the Outlook profile to start the program even further<\/li>\n\n\n\n<li>If the program is running in safe mode, the add-ins are faulty; you need to remove or disable them.<\/li>\n\n\n\n<li>On the Outlook application interface, Click&nbsp;<strong>File<\/strong>&nbsp;\u2192&nbsp;<strong>Options<\/strong>&nbsp;\u2192<strong>Add-ins<\/strong>.<\/li>\n\n\n\n<li>Go to the right pane of the Outlook interface and Select COM Add-ins from the Manage drop-down menu. And click Go.<\/li>\n\n\n\n<li>In the&nbsp;<strong>COM Add-Ins<\/strong>&nbsp;dialog box, unselect all the add-ins checkboxes and then click OK.<\/li>\n\n\n\n<li>Exit the Microsoft Outlook 2019 application and then restart it.<\/li>\n<\/ol>\n\n\n\n<p><strong>Note:<\/strong>&nbsp;If the Outlook program started at the end of the final phase, it concludes that one or more add-ons were responsible for the problem, which you can track by enabling the add-ins one after one and by restarting the application.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"un-install-recent-updates-to-the-office-program\"><span class=\"ez-toc-section\" id=\"Un-install_Recent_Updates_to_the_Office_Program\"><\/span><strong>Un-install Recent Updates to the Office Program<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>We all know that Microsoft develops frequent updates to add the latest features, services, bug fixes, etc., but these updates sometimes affect the program unfavorably. Therefore, we recommend that you reinstall the previous version of the program if an Outlook error occurs after the last update. After installation, restart Outlook.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"repair-corrupt-outlook-data-files\"><span class=\"ez-toc-section\" id=\"Repair_Corrupt_Outlook_Data_Files\"><\/span><strong>Repair Corrupt Outlook Data Files<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>As we have already mentioned, one reason for this problem may be corruption in the .ost file. In this case, you can take the help of this SCANPST.EXE utility to identify the errors in your corrupt Outlook OST data file and fix the errors effortlessly. This program can scan and fix errors in both Outlook data files (.ost and .pst). It can only solve issues of minor corruption errors in files limited to 2 GB.<\/p>\n\n\n\n<p>The location of scanpst.exe depends on your version of Outlook; here, we only talked about Outlook 2019.<\/p>\n\n\n\n<p><strong>Office 365 \/ Outlook 2019 \/ Outlook 2016 Click to Run<\/strong><\/p>\n\n\n\n<p><strong>any Windows; C:\\Program Files\\Microsoft Office\\root\\office16\\<\/strong><\/p>\n\n\n\n<p>The default location of the Outlook data file is as follows \u2013<\/p>\n\n\n\n<p><strong>Outlook 2010, Outlook 2013, Outlook 2016, Outlook 2019 and Office 365&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>C:\\Users\\%username%\\Documents\\Outlook Files\\<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, it is recommended that you back up your Outlook data files as a preventative measure. Users can then go to the default location and double-click the scanPST.exe to scan.<\/li>\n\n\n\n<li>In the open application, click Browse to add a .pst or .ost file to scan errors. Click Start.<\/li>\n\n\n\n<li>It will start scanning the added Outlook data file. After the scan is complete, you can see the error and its details.<\/li>\n\n\n\n<li>Then click the Repair option to fix an error in your data.<\/li>\n\n\n\n<li>Once the repair is complete, close the application.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"recreate-ost-file\"><span class=\"ez-toc-section\" id=\"Recreate_OST_File\"><\/span><strong>Recreate OST File<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>It is another trick to solve the Outlook application issues related to errors. The .ost file recreation process is as follows. You can follow the below-mentioned steps one by one to recreate a new OST file.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Close Microsoft Outlook application<\/li>\n\n\n\n<li>Go to the&nbsp;<strong>Control Panel<\/strong>&nbsp;of your system, and then&nbsp;<strong>click<\/strong>&nbsp;the Mail option.<\/li>\n\n\n\n<li>Now a Mail Set-up page will open; here,&nbsp;<strong>click<\/strong>&nbsp;on the Show Profiles option.<\/li>\n\n\n\n<li><strong>Choose<\/strong>&nbsp;Exchange account profile and&nbsp;<strong>click<\/strong>&nbsp;Properties, and then&nbsp;<strong>click<\/strong>&nbsp;Email Accounts tab.<\/li>\n\n\n\n<li>From the Email tab,&nbsp;<strong>select<\/strong>&nbsp;Exchange Account and&nbsp;<strong>click<\/strong>&nbsp;the Change option.<\/li>\n\n\n\n<li>On the Change Account page, make sure Use Cached Exchange Mode is selected. Then click the More Options option.<\/li>\n\n\n\n<li><strong>Go<\/strong>&nbsp;to the Advanced tab and&nbsp;<strong>click<\/strong>&nbsp;on the Offline Folder File Settings option.<\/li>\n\n\n\n<li>Go to the&nbsp;<strong>File<\/strong>&nbsp;section and&nbsp;<strong>enter<\/strong>&nbsp;the .ost file path.&nbsp;<strong>Click<\/strong>&nbsp;OK<\/li>\n\n\n\n<li>If prompted, enter a different .ost file name and click OK<\/li>\n\n\n\n<li>Finally,&nbsp;<strong>click<\/strong>&nbsp;Finish and&nbsp;<strong>exit<\/strong>&nbsp;Mail Set-up.<\/li>\n\n\n\n<li>Now you can start the Outlook application. This time you will get a new .ost file with synchronized Exchange mailboxes created automatically.<\/li>\n<\/ol>\n\n\n\n<p>We sincerely hope that the solution discussed above can help you fix the problem related to MS Outlook 2019. And you can be able to access Exchange mailboxes in Outlook using OST files without facing any errors.<\/p>\n\n\n\n<p>If this method fails, we would like to recommend a specialized tool named\u00a0<a href=\"https:\/\/www.convertost.recoverfilesdata.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>OST to PST Converter<\/strong><\/a>\u00a0tool that effortlessly repairs users&#8217; OST files that are highly corrupted. It is capable enough to recover specific data from OST mailboxes to PST file format without the hassle and allows you to import it into Outlook at any time. It is the best way to recover and\u00a0<a href=\"https:\/\/www.ostrecovery.recoverfilesdata.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">repair OST data<\/a>\u00a0files. Therefore, try this effective and reliable software as your final solution.<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;256&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 votes)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Outlook 2019 Not Working. 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According to many queries submitted on Microsoft forums, It is mainly happening<a class=\"read-more ml-1 main-read-more\" href=\"https:\/\/www.recoverfilesdata.com\/blog\/outlook-2019-not-working-repair-ost-file\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":664,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-256","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-converter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Outlook 2019 Not Working. Missing .ost file \u2013 Some quick fixes<\/title>\n<meta name=\"description\" content=\"If Outlook 2019 Not able to locate the .OST file? Read some Tips and Tricks to fix this issue. Read the blog carefully and do-it yourself.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.recoverfilesdata.com\/blog\/outlook-2019-not-working-repair-ost-file\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Outlook 2019 Not Working. Missing .ost file \u2013 Some quick fixes\" \/>\n<meta property=\"og:description\" content=\"If Outlook 2019 Not able to locate the .OST file? Read some Tips and Tricks to fix this issue. 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